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While East Coast Health Insurance offers all of the best Tennessee health insurers for individual and family coverage, at the end of the day, you can only choose one. Deciding which health plan is the perfect fit is especially difficult when in most cases their premiums are incessantly competitive. As each company tries with equal effort to win you over, how can you determine which is truly worth trusting with your health? Firstly, you can always call one of our knowledgeable agents who knows the Tennessee market quite well at 888 803 5917.

Another valuable source of health insurance information is J.D. Power and Associates, who releases a yearly report on consumer satisfaction among private health plans. Their 2013 Member Health Plan Study ranks the top companies in various regions throughout the country, based on coverage and benefits, number of providers, customer service, claims, communication, and other key factors. Tennessee is included in their rankings for the East South Central Region. The highest ranked regional plan including Tennessee was BlueCross BlueShield of Tennessee, who performed especially well in coverage and benefits, receiving 719 of 1,000 points.

Health plans are increasing in quality, as the study shows a regional improvement, and a satisfaction level which is four point higher than the national average. The average for overall member satisfaction in this region is 708, rising two points from 2012. According to the study, this region has seen improvements in information and communication, and statement and claims processing, and in 2013, the East South Central Region is one of the most satisfied parts of the country for private coverage.

 

Tennessee Health Plan Rankings

Each of these companies is ranked based on a 1,000 point scale, and additionally rated on a 1 to 5 “J.D. Power Circle” scale to measure quality and differentiation from a bland, unexceptional plan.

 

1. BlueCross BlueShield of Tennessee: 719 points, J.D. Power Circle Rating of 4 (Better than most)

2. Humana: 711 points, J.D. Power Circle Rating of 3 (Above average)

3. Cigna: 708 points, J.D. Power Circle Rating of 3 (Above average)

4. Aetna: 683 points, J.D. Power Circle Rating of 2 (The rest)

5. UnitedHealthCare: 664 points, J.D. Power Circle Rating of 2 (The rest)

 

 

References

 

1. J.D. Power and Associates. 2013 Member Health Plan Study.

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