CIGNA Individual & Family insurance plans, offered through Connecticut General Life Insurance Company, provide coverage you and your family can count on, along with a broad range of options and 24/7 customer service. That way, you can help protect your health and secure your future.
Cigna California Network
Customers with California health insurance coverage from CIGNA who are enrolled in CIGNA’s Open Access Plans® or Health Savings Plans® (a California HSA) will be have access to over 500,000 doctors and 8,000 hospitals and facilities throughout the United States—including thousands in California—with the CIGNA Open Access Plus Network.
CIGNA’s California Health Coverage Now Includes Convenience Care Clinics
CIGNA’s list of approved facilities now includes Convenience Care Clinics located throughout California and the United States in or near pharmacies such as, CVS® and Walgreens®. CIGNA customers with California health insurance coverage now have access to affordable health services without the need for appointments or doctor visits. Care for many common illnesses or minor injuries will be provided by nurse practitioners and physician assistants. Convenience Care Clinics’ hours of operations may vary by location, but most are open seven days per week.
CIGNA Open Access Plans®
- True choice. You can choose an in-network health care professional or choose to receive care from one who isn’t part of the CIGNA network. It’s up to you.
- Primary care. You have the option of choosing a Primary Care Physician as your personal doctor. With a Primary Care Physician, you have a valuable resource who acts as a personal health coach. But, if you prefer, you also have the option of not choosing a Primary Care Physician.
- Specialists. You have direct access to participating specialists. You do not need a referral to see an in-network or out-of-network specialist.
Please check the Cigna California Open Access Summary of Benefits for more specific details about the CIGNA Open Access Plans. To find the most up-to-date listing of doctors, hospitals or pharmacies, log on to www.cigna.com/isghcp.
A CIGNA Open Access Plan is right for you if:
- You want extensive coverage and a good value.
- You want a flexible plan.
- You want a national network of doctors and hospitals.
Your national network
As a CIGNA customer, you have access to a network of more than 500,000 quality health care professionals throughout the country likely to include your doctor. But if you want to see a health care professional who is not in the network, you can. Keep in mind that out-of-pocket costs vary, but your out-of-pocket costs are generally lower when you see in-network health care professionals.
In California, CIGNA offers you:
• A network of nearly 36,000 doctors
• Over 240 participating hospitals
CIGNA Health Savings Plans®
- Economical. Our solid high-deductible Health Savings Plans allow you to use a tax-advantaged Health Savings Account (HSA) to help pay for your current medical expenses or save for future medical expenses.
- Preventive care. Covered at 100% for most services.
True choice. You can choose an in-network health care professional or choose to receive care from one who isn’t part of the CIGNA network. It’s up to you. - Primary care. You can choose a Primary Care Physician as your personal doctor. With a Primary Care Physician, you have a valuable resource—one who serves as your personal health coach. But, if you prefer, you also have the option of not
choosing a Primary Care Physician. - Specialists. You have direct access to participating specialists. You do not need a referral to see an in-network or out-of-network specialist.
Please check the Cigna California Health Savings Accounts Summary of Benefits for more specific details about the CIGNA Health Savings Plans. To find the most up-to-date listing of doctors, hospitals or pharmacies, log on to www.cigna.com/isghcp.
A CIGNA Health Savings Plan is right for you if:
- You want extensive, high-quality coverage.
- You want the ability to save money on a tax-advantaged basis to pay for medical expenses.
- You want preventive care covered at 100% for most services.
- You want a national network of doctors and hospitals.
Additional Services for CIGNA’s California Health Insurance Customers
CIGNA offers California health insurance plans that provide coverage you and your family can count on, along with a range of options and 24/7 customer service to help you protect your health and secure your future.
At no additional cost, our California health insurance plans offer the same health care programs and services to individuals and families available to large employer groups including:
- 24/7 Customer Service – CIGNA HealthCare call centers have been certified by J.D. Powers & Associates for providing “An Outstanding Customer Service Experience” for a fourth consecutive year.1 Our call center is available to you 24 hours a day, 7 days a week to help you answer questions about your benefits, find physicians, and more…
- myCIGNA.com, – When you enroll in one of CIGNA’s California health insurance plans, you will have access to our members-only website where you can safely and securely view and pay your premium, review your benefits, check the status of your claims, or access health and wellness information provided in partnership with WebMD®.
- CIGNA’s 24-Hour Health Information LineSM – Sometimes you need to ask a question that may not warrant a visit to a doctor. That’s why CIGNA employs a team of trained nurses ready to answer any questions you may have about your health—day or night.
- CIGNA Healthy Rewards® – As a CIGNA California health insurance plan member, you’ll also have access to discounts on products and health care services ranging from health clubs and weight management systems to Lasik vision correction and acupuncture.
- Electronic Funds Transfer – With CIGNA, you can opt to have your premiums automatically deducted from your checking or savings account so you can relax knowing that there are no due-dates to remember.
