Health Insurance News

Rating of Florida Health Plans

Avmed Wins!  Avmed Wins!  In the annual CAHPS Florida Health Insurance Rankings Avmed wins!

CAHPS® 2009

AvMed                                                                               77%

Aetna                                                                                  65%

BCBSFL                                                                              70%

CIGNA                                                                                68%

Humana                                                                             60%

NHP   (Neighborhood Health Partnerships)             64%

United                                                                                 60%

Vista                                                                                     65%

Scores represent the percentage of respondents who rated their plans 8, 9 or10 on a scale of 1 to 10,with 10 being the highest. Florida average=65 percent

For the fifth year in a row, AvMed received the highest overall rating of any statewide Florida plan** in the annual Consumer Assessment of Healthcare Providers and Systems (CAHPS®) survey.

AvMed prides itself on delivering personalized service to our clients and members. When asked about their overall satisfaction with their plan, 77 percent of AvMed members gave us good or excellent ratings. The state average is 65 percent.

Administered by the U.S. Agency for Healthcare Research and Quality, the annual CAHPS survey asks respondents to rate their health plan in areas including:

· Overall health care provided

· Overall health plan satisfaction

· Satisfaction with personal physician

· Satisfaction with specialist care Health care organizations, employers, individual purchasers, consumers and researchers use CAHPS results to: · · · Assess the degree of patient-centered care Compare and/or report on plan performance Improve available quality of care

Health plans with yourhealthin mind.
AVM-N09-53 AvMed, Inc. (health benefit plan).

Plans contain limitations and exclusions. **Highest overall rating of statewide plans reporting Health Maintenance Organization (HMO) and Point of Service (POS) product data (*Health Options filed as HMO only.) to the National Committee for Quality Assurance (NCQA) for the Consumer Assessment of Healthcare Providers and Systems (CAHPS). CAHPS® is a registered trademark of the Agency for Healthcare Research and Quality (AHRQ).